Terms of Service

Last updated: 27 October 2026

1. The service

Finexora Pay is a custodial crypto wallet and exchange. When you deposit, your assets are held in our custody and shown as a balance in your account.

2. Eligibility and accounts

You must be at least 18 and legally allowed to use the service where you live. You must give accurate information, keep your password and two-factor codes secret, and you are responsible for activity under your account. One person may hold one account.

3. Verification and compliance

We may ask for identity documents, review transactions, and delay, restrict or refuse activity to comply with the law, sanctions rules, or to protect users. We may restrict an account that appears to be compromised or misused.

4. Deposits, withdrawals and fees

Send only the supported coin on the network shown for it. Assets sent to a wrong address or wrong network may be lost and we cannot guarantee recovery. Fees and minimums are shown in the app and may change. Withdrawals may need review and confirmation.

5. Prices and trading

Crypto prices are volatile. Quotes are indicative until you confirm. You are responsible for your own trading decisions; nothing here is financial advice.

6. Promotions

Promotions such as Finexora Earn are limited-time offers paid from a campaign budget. They may end or sell out at any time, have their own rules shown in the app, and are not a bank deposit or a guaranteed return.

7. Prohibited use

You must not use the service for illegal activity, fraud, money laundering, evading sanctions, or attacking or abusing the platform.

8. Liability

The service is provided "as is". To the extent the law allows, we are not liable for losses from market movements, network failures or delays, third-party outages, or events outside our control.

9. Changes and contact

We may update these terms and will change the date above; continued use means you accept the update. Questions: open a support ticket from your account at wallet.sarafsho.online.

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